Ockert Wolfaardt
Experienced CCTV Support Technician | Security Operations & Client Relations Specialist
okkiekarel@gmail.com, Gauteng, ZA.About
Highly dedicated and adaptable professional with over a decade of experience in control room operations, security management, and client communication. Proven ability to oversee critical security functions, manage personnel, and optimize operational efficiency. Eager to leverage strong organizational skills and a proactive approach to contribute to dynamic teams in security or operational roles.
Work
Brighteye Installations
|Installer , Owner
Krugersdorp, Gauteng, South Africa
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Summary
Installed and configured a wide range of CCTV camera systems for residential, commercial, and industrial clients. Set up local area networks (LAN) and established wireless links using microwave radios for remote connectivity between sites. Carried out professional installation and programming of Ajax wireless alarm systems, including mobile app integration and client training. Performed diagnostic assessments and troubleshooting on CCTV systems to identify faults and implement effective solutions. Provided ongoing maintenance and support, ensuring all security systems operated reliably and efficiently. Delivered high-quality workmanship and maintained clear communication with clients to meet their specific security needs.
P&P Security , CCVTLINK
|Sales
Krugersdorp, South Africa
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Full time
Summary
Responsibilities and Achievements: Began in Sales, assisting clients with selecting suitable security solutions based on their needs and budget. Transitioned into a technical support role, providing remote and on-site assistance for CCTV systems and alarm installations. Oversaw and managed CCTV control room software, ensuring smooth operation and response coordination. Handled client communication to confirm and schedule installation dates, coordinating with technical teams for efficient deployment. Performed professional installation of CCTV cameras, ensuring optimal coverage and functionality. Set up local networks, including microwave radio links, to enable reliable remote viewing and system connectivity. Installed and configured Ajax wireless alarm systems, including mobile app integration and system testing. Conducted troubleshooting and maintenance on existing CCTV systems, diagnosing faults and implementing effective solutions to ensure system reliability. Maintained high standards of customer service and technical excellence throughout all stages of project delivery.
P&P Security
|Control Room Operator
Gauteng, Gauteng, South Africa
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Summary
Managed and coordinated security operations, overseeing reaction vehicle deployments, personnel activities, and client communications to ensure effective incident response and service delivery.
Highlights
Directed and monitored a fleet of reaction vehicles using tracker systems, optimizing deployment and ensuring operational readiness and compliance with maintenance standards.
Supervised control room personnel, ensuring efficient execution of daily tasks and strict adherence to security protocols and service level agreements.
Coordinated service calls for technicians, streamlining daily work schedules and ensuring timely completion of security system installations and maintenance.
Managed client email communications, drafting and dispatching critical updates and information using Microsoft Word to maintain strong client relationships.
Engaged in specialized training for CCTV, house alarm sales, and marketing, expanding expertise in security solutions and client engagement strategies.
Unisa
|Contract Worker (Picker)
Pretoria, Gauteng, South Africa
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Summary
Efficiently picked and prepared academic books for student distribution, ensuring accurate order fulfillment and timely dispatch.
Highlights
Expedited the picking of specific academic books for student orders, contributing to the timely dispatch of educational materials.
Maintained an organized inventory within the dispatch department, facilitating quick and accurate retrieval of materials for distribution.
Unisa
|Binder Assistant Contract Worker
Pretoria, Gauteng, South Africa
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Summary
Supported high-volume bookbinding operations, assisting machine operators and managing equipment to ensure efficient production and quality output of academic materials.
Highlights
Assisted lead operators in feeding paper sections into high-speed binding machines, contributing to the efficient processing of large print runs.
Independently operated folding machines, preparing thousands of paper sections daily for subsequent binding processes.
Supported saddle stitcher operations by accurately feeding paper, enhancing productivity in the assembly of bound documents.
Performed general bookbinding and cutting tasks, ensuring precise finishing and quality control for academic publications.
West Rand Rubberstamps
|Part-Time Bookbinder
West Rand, Gauteng, South Africa
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Summary
Operated various bookbinding and cutting machinery as a part-time worker, contributing to the production and finishing of rubber stamp-related products.
Highlights
Operated saddle stitcher and folding machines, ensuring precise assembly and preparation of materials for production.
Managed the cutting of books on a cutting machine, maintaining quality standards for finished products.
Education
Hoërskool Bekker
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Matric (High School Diploma)
General Studies
Courses
English
Afrikaans
Life Orientation
Tourism
Math's Literature
Life Science
Geography
Languages
Afrikaans
English
Skills
Operations Management
Security Operations, Control Room Management, Fleet Monitoring, Dispatch Coordination, Personnel Supervision, Service Delivery.
Technical Proficiency
Microsoft Word, CCTV Systems, Alarm Systems, Tracker Systems, Machine Operation (Binding, Folding, Stitching, Cutting).
Client & Communication
Client Relations, Email Management, Interpersonal Communication, Relationship Building, Problem-Solving.
Organizational Skills
Inventory Management, Task Prioritization, Process Adherence, Quality Control, Detail-Oriented.
Personal Attributes
Hardworking, Proactive, Adaptable, Enthusiastic, Team Collaboration, Learning Agility.
Interests
Music
Drumming.
Outdoor Activities
Hunting, Fishing.